Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
What happens if my employer uses the old fund details?

What happens if my employer uses the old fund details?

If your employer uses Child Care Super's old fund details for contributions made from 5 September 2026, they will receive an error message advising them to update the fund details. They may then ask you for Child Care Super's new ABN and USI. If they do, you can copy the details from the Member Support Hub or send a pre-filled email to your employer .