Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.
Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.
Payday Super will commence on 1 July 2026.
Under current legislation, the following timeframes apply:
7 business days – the time allowed for super to reach an employee’s super account after payday (also known as the usual period)
3 business days – the time a super fund has to allocate or reject a contribution once received
20 business days– the grace period for new starters or employees changing super funds (also known as the extended usual period)
Also see:
How Payday Super applies to new employees and changes of fund