Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.
Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.
When an employer makes a contribution to a particular super fund for an employee for the first time, the extended usual period applies. This means the contribution is due 20 business days after payday, rather than the usual period of 7 business days.
The extended usual period applies when:
An employee starts with an employer for the first time
An employee returns after a break in employment
An employee changes super funds, or the employer must start contributing to a new fund
See also: Example of extended usual period
