Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience
There are a few different ways, so choose the one that is easiest for you:
Online: login here. Your account balance will be the first thing you see on the dashboard. Keep in mind you do need to be registered for online access. If you're not registered – no worries – you can register online here.
Mobile app: Your account balance will be the first thing you see on the dashboard when you log in. If you have not already, you can find instructions on Downloading and setting up the mobile app here.
Phone: You can call Child Care Super’s member services team and once you provide a few personal details we can tell you your account balance).
