Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Does my employer need to know about these changes?

Does my employer need to know about these changes?

Yes. Your employer will need to use Child Care Super's new ABN and USI for any contributions made from 5 September 2026.

  • If your employer uses Child Care Super as their default super fund, we will contact them directly where possible with the new details.

  • If your employer does not use Child Care Super as their default super fund, you should provide them with the new fund details.

  • If you’re not sure, or your employer asks for the new details, you can find them on the Member Support Hub or send a pre-filled email to your employer.

The USI is changing because the investment structure behind the scenes is changing – the Guild Retirement Fund is closing and your account is being transferred to the Smart Future Trust.