Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Can I make a withdrawal during the transfer?

Can I make a withdrawal during the transfer?

From 4–14 September, some member-initiated transactions, including withdrawals and investment switches, will be temporarily unavailable while we complete the transfer.

If you’re planning to make a withdrawal, please review the key dates and submit your request before the temporary pause in member-initiated transactions begin on 4 September.