Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Will contributions continue to be paid to my account?

Will contributions continue to be paid to my account?

Yes, provided your employer uses Child Care Super's new ABN and USI for contributions made from 5 September 2026.

If your employer uses the old fund details, they will receive an error message asking them to update the details.