Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Why will I receive a welcome letter?

Why will I receive a welcome letter?

We will also send you a welcome letter confirming that your Child Care Super account has successfully become part of Smart Future Trust. It includes information about your account going forward. You do not need to do anything when you receive it - it is simply a formality to confirm that your account has transferred successfully.