Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.

Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

When should an MVR not be used?

MVR’s are not required as routine checks before every pay cycle or for regular contributions. The MVR process is designed to support first-time contributions, not ongoing validation.