Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.
Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.
An MVR must be sent when an employer is making SG contributions to a super fund for the first time for a particular employee. This includes new employees, existing employees who have changed super funds and corrections after a contribution refund or rejection.
While not mandatory, changes to employee data such as name or TFN updates may also benefit from the submission of an MVR. This will help ensure member details are correctly matched and contributions can be processed without issue.
