Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.

Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

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FAQs
What does it mean if an MVR response shows the fund cannot accept a contribution?

What does it mean if an MVR response shows the fund cannot accept a contribution?

This means the super fund was unable to match the employee details provided to an active member account, or the account is not able to receive contributions. As a result, any contribution sent may be rejected or refunded.