Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.

Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

I’m already paying super at the same time as salary, is there anything I should be aware of?

Yes. Even if you already pay super with each pay cycle, the legislation may impact other internal processes including:

  • Management of data errors and rejected payments

  • Collection of new starter super information within tighter timeframes

  • Ensuring business partners, such as payroll providers, and banking institutions are operationally ready for Payday Super

You may also wish to review staff communications or internal resources that reference super for any required updates.

It is important to take action ahead of the legislated start date to ensure systems and processes are ready.

Note: Also see high-income earner changes