Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.
Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.
Child Care Super is working closely with our administrator and other associated businesses to ensure operational readiness.
We are undertaking system capacity testing, reviewing internal processes and undertaking staff training.
A working group is in place internally, as well as with our administrator.
We are participants in the Financial Services Council Payday Super industry working group, which involves industry representatives and aims to surface issues and concerns with a goal to finding joint resolutions.
