Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.

Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

How do I know what an error message means?

We recommend reviewing our Payday Super Error Messages Guide in the first instance, as many common issues can be resolved using the guidance provided. If you continue to experience issues your payroll service provide should be able to help.