Service update: Online accounts and the Child Care Super mobile app are now accessible for most members.

Temporary access issues may still occur if you are using a non-Australian mobile number or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience.

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FAQs
How do I claim my super if I am no longer able to work due to illness or injury?

How do I claim my super if I am no longer able to work due to illness or injury?

If you’ve got income protection and/or total and permanent disablement insurance cover in your super account, you may be eligible for one of them, depending on your circumstance. See our type of insurance page for more details.