As we send out information about your account, you may receive a text from us in the evening or on weekends, asking you to check your member portal. This is genuine, but please stay alert to scams: never share your password or personal details via text, and always log in directly through our website or app.

Important change to the Trustee of Smart Future Trust. From 1 Nov 2026, Stewarda Pty Ltd will become the Trustee. These changes won't affect your account or benefits. Learn more

Do I need to have insurance with MetLife or make a claim to use 360Health?

No. As a Child Care Super member you and your family* can access 360Health services without making a claim or having insurance. However, Recovery Support services are only available if you have insurance with MetLife.

* 'The term 'family' means your children, partner, parents, and parents-in-law.