Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Can I still use Member Online and the Child Care Super app?

Can I still use Member Online and the Child Care Super app?

Yes. You can continue using your Member Online account and app as you do today and your login details will remain the same.

During the transfer period, you will be able to log in and view your account. Some member-initiated changes will be temporarily paused from 4-14 September.