Service update: We are aware of some temporary issues being experienced by members using a non-Australian mobile number to access their online account or the Child Care Super app, or trying to access our online joining form. We're working to restore full access as soon as possible. We apologise for the inconvenience and appreciate your patience

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FAQs
Can I still access my account during the transfer?

Can I still access my account during the transfer?

Yes. You will continue to be able to log in to Member Online and the Child Care Super app throughout the transfer period to view your account.

From 4-14 September, some member-initiated transactions, such as investment switches and withdrawals, will be temporarily unavailable while we complete the transfer.