What to do if you think super is not being paid

If you are concerned about the amount of super your employer is paying you should follow this simple three step process:

Step 1

Talk to your employer. You should ask them how often they are currently paying your super, into which fund they are paying it, and how much they are paying.

You should also make sure you are eligible to receive super. Usually an employer has to pay super contributions for you if you are over 18 and are paid at least $450 in salary and wages (before tax) in a calendar month. It doesn’t matter if you work casual, part-time or full-time hours. You can also be eligible if you are a contractor working primarily for labour (eg graphic designer).

Step 2

Check your last Member Statement from Child Care Super, or call us on 1800 060 215 to confirm if your employer has paid your super.

Step 3

If you have completed Steps 1 & 2 and still think that your employer is not paying enough or any super, and/or is not paying the super to your chosen fund, you can lodge an enquiry about unpaid super by using the Australian Tax Office’s online Employee superannuation guarantee (SG) calculator tool, or phoning them on 13 10 20.

More information about unpaid super is available on the Australian Tax Office’s web site, click here to go there now.